TICKETING/RESERVATION
OFFICER
RESPONSIBILITIES:
Comply with the organisation’s policies and procedures , and standards of customer services (i.e. handling guest problems, answering telephone enquiries within 3 rings, pre-flight checks, timeliness, grooming, courtesy etc.)
Keep self-up-to-date on airlines rules, policies and procedures.
Handle queries including re-issues and refunds in a timely manner.
Produce the daily and monthly sales report in Microsoft Excel and Word.
Comply with the organisation’s policies and procedures , and standards of customer services (i.e. handling guest problems, answering telephone enquiries within 3 rings, pre-flight checks, timeliness, grooming, courtesy etc.)
Keep self-up-to-date on airlines rules, policies and procedures.
Handle queries including re-issues and refunds in a timely manner.
Produce the daily and monthly sales report in Microsoft Excel and Word.
QUALIFICATIONS AND REQUIREMENTS:
Minimum of Degree in related field.
1-2 years’ experience.
Good communication skills
TO APPLY
All applications with detailed CV should be send to: bluewingsav@gmail.com on or before 5th of February, 2014.
All applications with detailed CV should be send to: bluewingsav@gmail.com on or before 5th of February, 2014.
No comments:
Post a Comment