Airtel Nigeria Job Vacancy Recruitment March 2011: Zonal Network Coordinating Officers
Job Code: 7001
The Job Purpose
To coordinate, control, manage, support and track day to day network operations in the Zone to ensure optimal network availability, coverage, maintaining target network KPI’s to deliver plus one network quality.
Providing local network support for both the Sales and marketing team in the Zone to ensure that network impacting issues are proactively resolved, delivering Operational excellence and +1 Network Experience
Supporting Activities
Day to day management of all Zonal Network Operations & Maintenance Strategic Partners(SPs) to deliver optimal availability and QoS
Support the Operational Interface to both internal and external stakeholders especially Commercial teams to ensure customer issues are resolved within acceptable KPIs
Tracking Zonal Network performance (Various KPIs and Network Availability)
Ensure that special task/project required by HQ Technical is carried out in the region.
Closely working with E//MS Team to develop processes to prevent/reduce network failures
Supporting the validation of CAPEX request from SPs
Tracking and ensuring that ISM vendors deliver on SLAs
Ensure SAQ activity is up to date (Rental renewal and lease payments with Regional Finance
Management of security and community issues that are beyond the MS to ensure network is not impacted negatively..
Initiating and ensuring implementation of preventive maintenance activities by SP Team in order to improve network performance.
Manage all Power improvement projects and ensuring OPEX saving initiatives are effectively implemented in the region.
Audit and support regional spares management to ensure availability of both critical and non critical spares at the regional warehouses.
Centrally co coordinating ISM project in conjunction with the regional heads.
Prepare and manage the annual Zonal operating plans OPEX (AOPs) for all the active and passive network systems in Airtel Nigeria( Financial)
Direct Annual Regional Operating Plan compilation for Airtel Nigeria Networks
Direct achievement of Annual Regional Operating Plan targets and all local and group Operating Expenditure saving initiatives to ensure optimization of all network investments
Ensure Key focus on recurring Operating Expenditure.
Drive the end to end process documentation, implementation and compliance to processes, procedures and policies to ensure seamless operations across all SP( Process Management)
Institute service level agreement measurement methodology to ensure all SPs are accurately measured, rewarded and penalized accordingly
Identify, document and implement pertinent processes procedures and policies that will continually improve operational efficiency
To ensure that all network facilities are maintained in adherence to global best practices
Regulatory Compliance
Ensure that all activities of Operations and Maintenance in the Zone adhere to corresponding regulatory requirements in daily operations.
Partner Management
Ensure all processes for effective management of Partners.
Ensuring that Zonal SP requirements receive the necessary support from both the network local and central teams
Build a capable and motivated team at Airtel Nigeria to create a high performance team environment
Develop and motivate team members through structured training and on the job coaching
Establish performance expectations and regularly review individual performance
Educational Qualifications & Functional/Technical Skills
Bachelor of Electrical /Electronic Engineering or Telecoms Engineering(Masters Degree in Engineering a plus)
Sound knowledge of Mobile Network O&M
Experience (Type of experience and minimum number of years)
managerial experience in a GSM/mobile company
With at least 2 years senior management experience in an area of network operations
Other Requirements (Behavioral etc.)
Analytical and Presentation skills
Strategic negotiation skills
Entrepreneurial disposition in decision making and managing resources
Logical decision making abilities
Flexible and dedicated
Ability to innovate and deliver value to business
Ability to manage an outsourcing partner to effectively deliver on service level agreements
Ability to motivate and lead both internal and external partners
Impeccable integrity and character
Go-getter
Communication Skills
Cost, process and automation Innovation
Click Here To Apply
Deadline: As Soon As Possible
Showing posts with label I.T JOBS IN NIGERIA. Show all posts
Showing posts with label I.T JOBS IN NIGERIA. Show all posts
Huawei Technologies Recruits Manage Services Transition & Solution Expert
Huawei Technologies is a leader in providing next generation telecommunications networks for operators around the world. The company is committed to providing innovative and customized products, services and solutions to create long-term value and potential growth for its customers.
Huawei’s products and solutions cover wireless products (HSDPAlWCDMNEDGEIGPRS/GSM, CDMA2000 IxEV -DO/CDMA2000 IX, Wi MAX) core network products (IMS, Mobile Soft switch, NGN), network products(FTTx, xDSL, Optical, Routers, LAN SWitch)” application and software(IN, mobile data service, BOSS), as well as terminals(UMTS/CDMA). Major products are based on Huawei’s self-designed ASIC chips and shared platforms to provide high-quality and cost-effective products and solutions with quick response.
Job Title: Manage Services Transition & Solution Expert (SME)
Department: Managed Services Team of Software Service Department
Location: West Africa Region (Lagos)
Expected areas of expertise:
• Leads and facilitates the organizational unit, with the full responsibility of all personnel management aspects.
• Ensures operational efficiency and right focus by connecting business issues and organizations operating procedures.
• Drives customer satisfaction proactively in own area.
Requirements:
• Hands-on experience of implemen1ing CMMI framework and Project management process setup initiatives.
• Exposure on working at remote – onsite knowledge transition tools
• Transition process setup knowledge and understands clear Transition workflow and methodology.
• Understands Key elements of Transition
• Engagement Governance Model execution and setup
• Good understanding of operator business drivers and technologies in telecom/IT services domain
• Total 10+ years with minimum 5-6 years experience in selling up Engagement Governance model in IT/ Telecom services domain
• Transition Project Experience including Transfer Management (People & Asset Transfer), OSSIIT Tools Readiness, Process Design is a must for project delivery with at least 2-3 Telecom BSS! IT Projects successfully delivered
• Customer consulting & project handling experience.
• MBA with BE I BTECH in IT/ Telecom. PMP, CSQN ITIL certification will be an added advantage.
Responsibilities:
• Defining On site Vs Remote Governance Model to manage and oversee remote – onsite split for cost efficiencies.
• Ensure business and engagement goals alignment and setup process to provide acceptance decisions for remote and onsite work.
• Align engagement objectives to stakeholders and to define processes and Guidelines on Knowledge Transition from Onsite to remote
• Quality process and business process Analysis and support CMMI evaluation and implementation
• As Subject Malter Expert (SME) needs to provide support for MS delivery projects in Establishment, Transition and/or Transformation. Ensure the delivery strategy and directive alignment and build a strong and sustainable MS operations.
• Manage and/or coordinate a matrix team for MS transition deliverables\products including change management, service Operation processes design, Service KPI and SLAs, project governance model. OSS system and tools development and implementation, HR team with Terms & Conditions of Service, and Contract Management, and Training team.
• Provide support in processes Improvement Design and Implementation including training operations and help desk teams as needed.
• Provide support for regional MS bidding projects. Participate in senior customers’ meetings and presentation, Due Diligence exercise, contract negotiation and risks review.
• Consolidate support the preparation of training materials and case studies to share with the MS organization and facilitate Knowledge transfer sessions.
Personal Attributes:
• Dynamic & resourceful. fast learner and possess ability to deliver quality results independently and self motivated
• Highly credible with the ability to influence both internally with colleagues and externally with clients. : Strong analytical, organizational and project management skills
• Possess effective communication & good presentation skills
• Excellent project management experience with good track record. Candidates possess full working knowledge of PMP or equivalent, eTOM, ITIL or TL9000.
• Must have managed teams of 50+ employees
General Requirements for the position;
• Experience in a Telecom Engineering Company, Telecoms Vendor or ICT is preferred and is of top-priority.
• Bachelor Degree in Electrical, Computer Science or telecommunications Engineering or relevant Degree as applicable
• Good Customer service orientation, communication skills, good team spirit and has ability to work independently.
• Should be ready to work under pressure in all kind of working condition.
• Proficient in Microsoft office (word, excel and PowerPoint)
• Applicants should be open to learning new skills and technology
• Self-motivated, flexible, enthusiastic and fluent in English both oral and written.
• Must be ready for international project to the other African countries.
• Successful applicants should be Goal Oriented with good interpersonal and communication skills, and be a very good team player.
• The successful applicant should be good at information gathering and analysis.
Mandatory Experience in the following domains is compulsory for positions 1-3 in Telecom BSS, Telecom Billing, CRM, Business Intelligence, Mediation, Revenue Assurance, IN or OCS, Telecom Operator’s Call Center Operation, e TOM Framework and Telecom Corporation IT
Method of Application
All applications must be sent via email to Juliet.okon@huwaei.com and must be received not later than 15th March 2011. Applicants should specify on their applications and CV’s the Job title, Job Code and the Job Position they are applying for and should save their C.V with their names and job title. All applications that do not follow the instructions above will be disqualified.
Huawei’s products and solutions cover wireless products (HSDPAlWCDMNEDGEIGPRS/GSM, CDMA2000 IxEV -DO/CDMA2000 IX, Wi MAX) core network products (IMS, Mobile Soft switch, NGN), network products(FTTx, xDSL, Optical, Routers, LAN SWitch)” application and software(IN, mobile data service, BOSS), as well as terminals(UMTS/CDMA). Major products are based on Huawei’s self-designed ASIC chips and shared platforms to provide high-quality and cost-effective products and solutions with quick response.
Job Title: Manage Services Transition & Solution Expert (SME)
Department: Managed Services Team of Software Service Department
Location: West Africa Region (Lagos)
Expected areas of expertise:
• Leads and facilitates the organizational unit, with the full responsibility of all personnel management aspects.
• Ensures operational efficiency and right focus by connecting business issues and organizations operating procedures.
• Drives customer satisfaction proactively in own area.
Requirements:
• Hands-on experience of implemen1ing CMMI framework and Project management process setup initiatives.
• Exposure on working at remote – onsite knowledge transition tools
• Transition process setup knowledge and understands clear Transition workflow and methodology.
• Understands Key elements of Transition
• Engagement Governance Model execution and setup
• Good understanding of operator business drivers and technologies in telecom/IT services domain
• Total 10+ years with minimum 5-6 years experience in selling up Engagement Governance model in IT/ Telecom services domain
• Transition Project Experience including Transfer Management (People & Asset Transfer), OSSIIT Tools Readiness, Process Design is a must for project delivery with at least 2-3 Telecom BSS! IT Projects successfully delivered
• Customer consulting & project handling experience.
• MBA with BE I BTECH in IT/ Telecom. PMP, CSQN ITIL certification will be an added advantage.
Responsibilities:
• Defining On site Vs Remote Governance Model to manage and oversee remote – onsite split for cost efficiencies.
• Ensure business and engagement goals alignment and setup process to provide acceptance decisions for remote and onsite work.
• Align engagement objectives to stakeholders and to define processes and Guidelines on Knowledge Transition from Onsite to remote
• Quality process and business process Analysis and support CMMI evaluation and implementation
• As Subject Malter Expert (SME) needs to provide support for MS delivery projects in Establishment, Transition and/or Transformation. Ensure the delivery strategy and directive alignment and build a strong and sustainable MS operations.
• Manage and/or coordinate a matrix team for MS transition deliverables\products including change management, service Operation processes design, Service KPI and SLAs, project governance model. OSS system and tools development and implementation, HR team with Terms & Conditions of Service, and Contract Management, and Training team.
• Provide support in processes Improvement Design and Implementation including training operations and help desk teams as needed.
• Provide support for regional MS bidding projects. Participate in senior customers’ meetings and presentation, Due Diligence exercise, contract negotiation and risks review.
• Consolidate support the preparation of training materials and case studies to share with the MS organization and facilitate Knowledge transfer sessions.
Personal Attributes:
• Dynamic & resourceful. fast learner and possess ability to deliver quality results independently and self motivated
• Highly credible with the ability to influence both internally with colleagues and externally with clients. : Strong analytical, organizational and project management skills
• Possess effective communication & good presentation skills
• Excellent project management experience with good track record. Candidates possess full working knowledge of PMP or equivalent, eTOM, ITIL or TL9000.
• Must have managed teams of 50+ employees
General Requirements for the position;
• Experience in a Telecom Engineering Company, Telecoms Vendor or ICT is preferred and is of top-priority.
• Bachelor Degree in Electrical, Computer Science or telecommunications Engineering or relevant Degree as applicable
• Good Customer service orientation, communication skills, good team spirit and has ability to work independently.
• Should be ready to work under pressure in all kind of working condition.
• Proficient in Microsoft office (word, excel and PowerPoint)
• Applicants should be open to learning new skills and technology
• Self-motivated, flexible, enthusiastic and fluent in English both oral and written.
• Must be ready for international project to the other African countries.
• Successful applicants should be Goal Oriented with good interpersonal and communication skills, and be a very good team player.
• The successful applicant should be good at information gathering and analysis.
Mandatory Experience in the following domains is compulsory for positions 1-3 in Telecom BSS, Telecom Billing, CRM, Business Intelligence, Mediation, Revenue Assurance, IN or OCS, Telecom Operator’s Call Center Operation, e TOM Framework and Telecom Corporation IT
Method of Application
All applications must be sent via email to Juliet.okon@huwaei.com and must be received not later than 15th March 2011. Applicants should specify on their applications and CV’s the Job title, Job Code and the Job Position they are applying for and should save their C.V with their names and job title. All applications that do not follow the instructions above will be disqualified.
Urgent Vacancies: (Over 6 Positions)
Accounting Officers
• AAT or OND in Accounting
• Minimum of 3 years working experience
IT Officers
• BSc/HND Computer Science or related discipline
• CCNA, MCSE or related certification an advantage
• Good Hardware and Software troubleshooting skills
• Minimum of 3 years experience
IT Support Staff
• OND I Computer Science or related discipline
Secretaries
• BSc/HND Secretarial Studies or related discipline
• Minimum of 3 years experience
Students on Industrial Attachment
• Students of Accounting, Secretarial Administration and Information Technology or related discipline
• Must be computer literate
Office Assistants/Cleaners
• WASSCE/SSCE
All applicants must be proficient in the use of Microsoft applications.
Candidates to forward their CV with passport photograph to:
A. J. Silicon
The Human Resource Manager
14B, Amara Olu St., Off Zenith Bank
Lateef Jakande Road, Agidingbi, Ikeja
Globalcom Jobs: Recruitment For Fresh Graduates
Globacom Career Vacancies for Fresh Graduate Sales Representatives 2010
Globalcom is Africa’s fastest growing telecommunications company. Owned by the Mike Adenuga Group, Globacom is the market leading mobile service provider in Nigeria. Globacom also operates in the Republic of Benin and has recently acquired licenses to operate in Ghana and the Ivory Coast. It has a reputation as one of the fastest growing mobile service providers in the world. Globacom Limited aims to be recognized as the biggest and best mobile network in Africa
With the rapid growth of Globacom Limited, Nigeria’s Second National Operator in GSM, Fixed, Broadband, Gateway and the successful spread into West Africa Countries like Republic of Benin and Ghana, opportunities are now available for the services of young and dynamic university graduate to fill the jobs positions below:
Job Position: Sales Representatives
Qualification:
* Good University degree
* Candidates must have completed the NYSC Programme
Requirements:
* Young, smart and intelligent male and female graduates who are not more than 30 years of age
* Should possess good communication and interpersonal skills
* Good territorial knowledge, ability to understand and speak the local language of the state of interest
* Should be computer literate
* Highly resourceful person
* Should have some selling skills
Locations:
Adamawa, Kebbi, Niger, Nassarawa, Benue, Taraba, Gombe, Plateau, Katsina, Kano, Kaduna, Jigawa, Yobe, Sokoto and Zamfara.
Globalcom is Africa’s fastest growing telecommunications company. Owned by the Mike Adenuga Group, Globacom is the market leading mobile service provider in Nigeria. Globacom also operates in the Republic of Benin and has recently acquired licenses to operate in Ghana and the Ivory Coast. It has a reputation as one of the fastest growing mobile service providers in the world. Globacom Limited aims to be recognized as the biggest and best mobile network in Africa
With the rapid growth of Globacom Limited, Nigeria’s Second National Operator in GSM, Fixed, Broadband, Gateway and the successful spread into West Africa Countries like Republic of Benin and Ghana, opportunities are now available for the services of young and dynamic university graduate to fill the jobs positions below:
Job Position: Sales Representatives
Qualification:
* Good University degree
* Candidates must have completed the NYSC Programme
Requirements:
* Young, smart and intelligent male and female graduates who are not more than 30 years of age
* Should possess good communication and interpersonal skills
* Good territorial knowledge, ability to understand and speak the local language of the state of interest
* Should be computer literate
* Highly resourceful person
* Should have some selling skills
Locations:
Adamawa, Kebbi, Niger, Nassarawa, Benue, Taraba, Gombe, Plateau, Katsina, Kano, Kaduna, Jigawa, Yobe, Sokoto and Zamfara.
NetServeAfrica Recruiting IT Business Partner
NetServeAfrica Limited is recruiting for IT Business Partner
Job Position: IT Business Partner.
Job Description
Manage solutions and services for the company
Understand and develop solutions to suit clients’ needs
Lead support teams to clients’ site
Follow-up on clients’ proposals and requests
Manage the marketing team for the business unit
Required Skills & Experience:
Minimum 5 years experience in IT industry with relevant experience.
BSc Minimum of 2-1 in Computer Science or a related field
Experienced in use of PHP & VB.Net
Creativity
Client service delivery
High on execution
Leadership skills
Big picture capability and, step back and understand the context of problems before applying analytical skills.
Strong problem solving and program execution skills.
Manage and analyse data
Sound communication skills both verbal and written.
Strong understanding of development life cycle.
Ability to facilitate requirements gathering and design meeting.
High interpersonal skills.
Experience leading team environment.
In-depth understanding of business continuity.
Marketing experience is an advantage.
Application Deadline
21st December, 2010
CLICK HERE TO APPLY ONLINE
Job Position: IT Business Partner.
Job Description
Manage solutions and services for the company
Understand and develop solutions to suit clients’ needs
Lead support teams to clients’ site
Follow-up on clients’ proposals and requests
Manage the marketing team for the business unit
Required Skills & Experience:
Minimum 5 years experience in IT industry with relevant experience.
BSc Minimum of 2-1 in Computer Science or a related field
Experienced in use of PHP & VB.Net
Creativity
Client service delivery
High on execution
Leadership skills
Big picture capability and, step back and understand the context of problems before applying analytical skills.
Strong problem solving and program execution skills.
Manage and analyse data
Sound communication skills both verbal and written.
Strong understanding of development life cycle.
Ability to facilitate requirements gathering and design meeting.
High interpersonal skills.
Experience leading team environment.
In-depth understanding of business continuity.
Marketing experience is an advantage.
Application Deadline
21st December, 2010
CLICK HERE TO APPLY ONLINE
MTN Nigerian Jobs Vacancy: Recruitment For NSMC Engineer-Vas, Sunday 21 November,2010.
MTN Nigerian Jobs Vacancy: Recruitment For NSMC Engineer-Vas, Sunday 21 November,2010
JOB TITLE: NSMC ENGINEER-VAS
DEPARTMENT: NETWORK GROUP
LOCATION: LAGOS
JOB DESCRIPTION:
Hands-on resolution of subscriber problems on the IN, Prepaid, and VAS Nodes or platforms
Keep systems logs and perform back-ups.
Verify systems problems and provide Front Office support to Customer Relations, System Planning, IS and Third Party Customers
Detect, Analyze and isolate Faults on all IN, Prepaid, and VAS Nodes or platforms
Initiate preventive and corrective action to systems support nodes.
Manage status and performance of the intelligent network elements.
Perform daily maintenance on the IN Nodes/ Prepaid/ VAS nodes Prepare reports on such faults and communicate resolution to appropriate units.
Escalate unresolved faults/problems to appropriate unit as necessary.
Manage the technical help line for the NSMC
Escalate other faults to appropriate units and follow up to ensure timely and proper resolution.
Investigate and resolve all Roaming Customer problems, Charging and Customer queries
Compile/distribute reports/information on a daily/weekly/monthly basis to NWG managementJOB CONDITIONS: Normal MTNN working conditions. Shift based work (24/7/365)
REPORTING TO: NSMC COORDINATOR
REQUIRED SKILLS:
4 years work experience comprising:
2-3 years experience in ICT environment, preferably in a telecommunications company.
Experience working with UNIX, Solaris and Oracle
EMPLOYMENT STATUS : PERMANENT
Qualification: First degree in a numerate discipline preferably engineering or computer science Solaris & Oracle added advantage UNIX certification
THIS VACANCY EXPIRES ON 12/2/2010
Click Link to apply
JOB TITLE: NSMC ENGINEER-VAS
DEPARTMENT: NETWORK GROUP
LOCATION: LAGOS
JOB DESCRIPTION:
Hands-on resolution of subscriber problems on the IN, Prepaid, and VAS Nodes or platforms
Keep systems logs and perform back-ups.
Verify systems problems and provide Front Office support to Customer Relations, System Planning, IS and Third Party Customers
Detect, Analyze and isolate Faults on all IN, Prepaid, and VAS Nodes or platforms
Initiate preventive and corrective action to systems support nodes.
Manage status and performance of the intelligent network elements.
Perform daily maintenance on the IN Nodes/ Prepaid/ VAS nodes Prepare reports on such faults and communicate resolution to appropriate units.
Escalate unresolved faults/problems to appropriate unit as necessary.
Manage the technical help line for the NSMC
Escalate other faults to appropriate units and follow up to ensure timely and proper resolution.
Investigate and resolve all Roaming Customer problems, Charging and Customer queries
Compile/distribute reports/information on a daily/weekly/monthly basis to NWG managementJOB CONDITIONS: Normal MTNN working conditions. Shift based work (24/7/365)
REPORTING TO: NSMC COORDINATOR
REQUIRED SKILLS:
4 years work experience comprising:
2-3 years experience in ICT environment, preferably in a telecommunications company.
Experience working with UNIX, Solaris and Oracle
EMPLOYMENT STATUS : PERMANENT
Qualification: First degree in a numerate discipline preferably engineering or computer science Solaris & Oracle added advantage UNIX certification
THIS VACANCY EXPIRES ON 12/2/2010
Click Link to apply
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